Terms and Conditions
Last updated: November 21, 2025
Please read these Terms and Conditions carefully before using DashBot. By accessing or using our service, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using DashBot ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms and Conditions, please do not use the Service.
2. Description of Service
DashBot provides an AI-powered chatbot creation and training platform that allows users to create custom chatbots based on their website content. The Service includes website crawling, content extraction, AI training, and chatbot deployment features.
3. User Accounts
To use certain features of the Service, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Ensuring that your account information is accurate and up-to-date
4. Acceptable Use
You agree to use the Service only for lawful purposes. You must not:
- Use the Service to violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Transmit any harmful, threatening, abusive, or offensive content
- Attempt to gain unauthorized access to our systems or networks
- Use the Service to create chatbots that spread misinformation or engage in deceptive practices
- Reverse engineer, decompile, or disassemble any part of the Service
5. Payment Terms
DashBot operates on a one-time payment model:
- Prices are based on the number of URLs you wish to train your chatbot on
- Payment is required before deployment of your chatbot
- All payments are processed securely through our payment provider
- Prices are subject to change with notice
- Refunds are handled on a case-by-case basis
6. Intellectual Property
The Service and its original content, features, and functionality are owned by DashBot and are protected by international copyright, trademark, and other intellectual property laws. You retain all rights to your content, and we claim no ownership over it.
7. Data Collection and Use
We collect and process data as described in our Privacy Policy. By using the Service, you consent to our collection and use of your data in accordance with our Privacy Policy. We only crawl and process the website content you explicitly provide or authorize.
8. Service Availability
While we strive to provide uninterrupted service, we do not guarantee that the Service will always be available or error-free. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
9. Limitation of Liability
To the maximum extent permitted by law, DashBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service. Our total liability shall not exceed the amount you paid for the Service.
10. Warranty Disclaimer
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will meet your requirements or that it will be uninterrupted, secure, or error-free.
11. Indemnification
You agree to indemnify and hold harmless DashBot and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
12. Termination
We reserve the right to terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts located in the United States.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@dashbot.com.au
Address: Sydney, NSW, Australia
Phone: +1 (555) 123-4567
By using DashBot, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.